INTRODUCTION

Thank you for choosing IPTV EPIC’ Products and Services!
We at IPTV EPIC value your privacy and the security of your personal data. Therefore, we want to be transparent with our policies so that you feel comfortable in using our products and services. We will explain how your personal data is collected, used, stored, processed, and shared. We will also explain how you can control your personal data that is shared with us.
This Privacy Policy (“Policy”) will explain exactly how we aim to secure your personal data and protect your privacy.

ABOUT THIS POLICY

This Policy sets out the essential details relating to your personal data relationship with IPTV EPIC. The Policy applies to all IPTV EPIC products and services. The terms governing your use of the IPTV EPIC Service are defined in our Terms and Conditions of Use (the “Terms and Conditions of Use”).

From time to time, we may develop new or offer additional products or services. If the introduction of these new or additional products and services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Unless stated otherwise when we introduce these new or additional products or services, they will be subject to this Policy.

The aim of this Policy is to:

• Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
• Explain the way we use the personal data that you share with us in order to give you a great experience when you are using IPTV EPIC’ Products and services

We hope this helps you to understand our privacy commitments to you. For information on how to contact us if you ever have any questions or concerns, please see ‘How to contact us’ in the last section of this Policy. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use IPTV EPIC’ Products and services.

DATA RETENTION AND DELETION

We keep your personal data only as long as necessary to provide you with the IPTV EPIC’ Products or services and for legitimate and essential business purposes, such as maintaining the performance of the IPTV EPIC’ Products or services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of any of the IPTV EPIC’ Products or services.
If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

• If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
• Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
• Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

TRANSFER TO OTHER COUNTRIES

IPTV EPIC’ Products or services may share your personal data globally with IPTV EPIC group companies in order to carry out the activities specified in this Policy. IPTV EPIC may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. Your personal data, therefore, may be subject to privacy laws that are different from those in your country.

LINKS

We may display advertisements from third parties and other content that links to third-party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a third-party advertisement or link, please understand that you are leaving the IPTV EPIC’s Products or services and any personal data you provide will not be covered by this Policy. Please read their privacy policies to find out how they collect and process your personal data.

KEEPING YOUR PERSONAL DATA SAFE

We are committed to protecting our users’ personal data. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.
Your password protects your user account, so we encourage you to use a strong password that is unique to any of your IPTV EPIC’ Service’s account, never share your password with anyone, limit access to your computer and browser, and log out after having used any of our products or services.

CHILDREN

IPTV EPIC’ Products or services are not directed to children under the age of 13 years. IPTV EPIC’ Products or services are also not offered to children whose age makes it illegal to process their personal data or requires parental consent for the processing of their personal data under the GDPR or other local law.
We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not use the IPTV EPIC’ Products or services, and do not provide any personal data to us.
If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to IPTV EPIC, please contact us by using the ‘Open ticket’ form on the Contact Us page.
If we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data. This may require us to delete the respective WHMCSSmarter’s Products or services account for that child.

COOKIES POLICY

What Are Cookies
Usually, cookies are a set of data stored on user’s personal computers, handheld devices containing information about the users. There are two types of cookies, which IPTV EPIC may use for tracking.
Session ID Cookies: The information is usually tagged to a particular session. Once the user logs out the cookie is terminated and deleted.
Persistent Cookies: The information is stored as a small text file on the user’s computer for an extended period of time. There is information shared through different browser help files to remove persistent cookies.
Session ID Cookies used by IPTV EPIC often helps to track the utility pattern of a particular session user, which helps in minimizing system load time, server processing and quick data rendering. Persistent cookies from us may be used for storing information related to passwords and other preferred data from the users. At IPTV EPIC, we don’t use any cookies that store personally identifiable information.

LOG FILES

We at WHMCS EPIC also use log files like most of the website, which may include details about your IP address, ISP (Internet Service Provider), browser type information, referring/ exit pages, time & date stamp, the number of clicks, platform type, broad demographic information and comprehensive use statistics. However, none of the information stored in our Log files is linked to personally identifiable information.

CHANGES TO THIS POLICY

We may occasionally make changes to this Policy.
When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the IPTV EPIC’ Products or services or by sending you an email and/or a device notification. We may notify you in advance.
Please, therefore, make sure you read any such notice carefully.

HOW TO CONTACT US

Thank you for reading our Policy. If you have any questions about this Policy, please contact us by using the ‘Open ticket’ form on the Contact Us page, by emailing us at admin@IPTVEPIC.com, or by writing to us at the following address:

We hope you enjoy IPTVEPIC’ products and services!